IT Helpdesk Support for Telecom: Managing Voice and Network Challenges
In today’s hyper-connected world, telecom providers are the backbone of global communication, supporting over 8 billion mobile subscriptions worldwide, according to GSMA. Delivering uninterrupted voice and 5G network services across complex, multi-vendor infrastructures is a monumental task. From legacy systems to cloud-based platforms and IoT integrations, telecom companies face evolving…