Meet the Leaders Behind Stronger
Technical Support Operations
Technical support excellence requires strategic direction, hands-on delivery expertise, and a commitment to customer experience at every level. Each member of our leadership team brings deep operational insight — helping product and service-driven organisations achieve stability, efficiency, and measurable performance improvement.
Ariful Anam
Director
Manuel Fritz Sarausad
Client Success Manager
Tedi Zambaku
Client Success Manager
Sumanta Ghorai
Solution Design Lead
Michelle Sausa
Assistant Manager
24
/7
Global Coverage
99
+
Happy Clients
11
+
Business Awards
1
M+
Tickets Resolved
Work With a Team That Has Delivered 24/7 Support Across 12 Countries
Connect with our leadership team to strengthen your technical support programme.