Leadership Team

Meet the Leaders Behind Stronger
Technical Support Operations

Technical support excellence requires strategic direction, hands-on delivery expertise, and a commitment to customer experience at every level. Each member of our leadership team brings deep operational insight — helping product and service-driven organisations achieve stability, efficiency, and measurable performance improvement.

Suresh-Sampath

Suresh Sampath

VP & Global Head

Barbara-Atillo

Barbara Atillo

Senior Director

Sam-Bose

Sam Bose

Associate Vice President

Ariful Anam

Director

Manuel-Fritz-Sarausad

Manuel Fritz Sarausad

Client Success Manager

Tedi-Zambaku

Tedi Zambaku

Client Success Manager

SumantaGhorai

Sumanta Ghorai

Solution Design Lead

Michelle-Sausa

Michelle Sausa

Assistant Manager

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